What Is a Multi-Tenant Website Builder and Why It Matters

Single-Tenant vs Multi-Tenant

In single-tenant software, each customer gets their own dedicated infrastructure — their own server, their own database, their own codebase. This is how enterprise software used to work. It's expensive to build and expensive to run.

In multi-tenant software, many customers share the same infrastructure. The code runs once; the data is isolated per customer. This is how Sitepresso works — and it's why we can offer enterprise-grade website and booking infrastructure at a small business price.

What You Get from Multi-Tenancy

• Economies of scale — the cost of hosting, security, backups, and updates is shared across thousands of customers
• Automatic updates — when we improve the platform, every customer benefits immediately
• No maintenance burden — you don't manage servers, apply patches, or worry about uptime
• Isolation by default — despite sharing infrastructure, your data is completely isolated from other customers

Your Data is Still Yours

Multi-tenant doesn't mean your data is accessible to other businesses on the platform. Each business's data is isolated at the database level — Sitepresso employees can access it for support purposes, but other customers cannot.

The Business Model Implication

Multi-tenancy is why Sitepresso can charge £30/month for infrastructure that would cost £500+/month to build and maintain independently. You get the benefit of a sophisticated engineering team's work without paying for the engineering team.